Shipping Information
We offer insured express shipping only, to avoid delays and reduce as much as possible any issues regarding deliveries.
Shipping time is usually 4 to 8 business days, depending on your location. For more information in relation to shipping disruptions or delays, visit the shipping information page on our help centre.
Returns
If your order is incorrect, faulty, damaged, or missing, please email support@ecosifyroots.com and we’ll be able to quickly organise for a free replacement or a refund.
If you are unsatisfied with the goods you have received, you can return them to us within 30 days of receipt, providing they are in original resalable condition.
To learn more about our returns policy, visit the Return Policy page in our Help Centre.